Our mates over at eShipway ensure fast and free delivery + easy returns from our Melbourne warehouse.
We don't drop-ship, and we're proud of it.
Watch the video below to find out more, or see our returns policy below.
We endeavour to minimise returns by providing extensive information about our products during the purchase process. We adhere to strict quality measures on all orders to ensure you love what you receive. 💕
However, peace of mind is essential! So we offer a 14 day money-back guarantee on ALL orders. This includes all change-of-mind scenarios within this period only.
Just cover return shipping and let us do the rest. Send us an email at hello@hskompact.com.au within 14 days of receiving your order to begin.
Returns for change-of-mind must be sent back in an unused condition with no scratches, damage or marks on the product. We undertake a condition evaluation on all returns before releasing the funds.
Note: Returns initiated after 14 days will not be accepted unless the wallet is deemed faulty. Receival date is based on the Australia Post tracking information provided on your order. Unfortunately, we cannot take your word for it if you haven't used the product and it is past the 14 day period.
Be sure to provide all the information required such as order number, contact details and a description of the issue (if claiming a fault).
Emoji's encourage 😎😎🔥🔥
CHAT SOON, LEGEND.
hello@hskompact.com.au
We take privacy seriously and adhere to a detailed policy regarding the collection, use and distribution of your personal information. To read our privacy policy in full hit the link below.
All HS Kompact orders receive FREE standard delivery using the carbon-neutral Australia post service, unless we are running a free Express Shipping promotion.
Please allow 3-7 business days for standard delivery.
Express shipping can be purchased at an additional fee.
Happy shopping!
